Frequently Asked Questions
Will my chauffeur still wait if my flight arrives early or is delayed?
We monitor the status of your flight to ensure your chauffeur is always there when you land.
What happens if my flight details have changed or is rescheduled / cancelled?
Please email or call us about a change in your journey and provide the new flight details.
Where will our chauffeur be waiting at the airport?
Your chauffeur will be in the arrivals area of the terminal and will be holding a name board with your details.
How early should I arrive to the airport for outbound flights?
Most airlines recommend you arrive at least 2-3 hours before your departure time. However we advise you check this with your individual airline or travel company.
Will my chauffeur assist with luggage?
Our chauffeurs will offer to assist you with any luggage or bags you may have.
Can we setup an account or pay by invoice?
Yes, you can open an account with us. We have a team of dedicated account managers for all our regular clients and businesses. For more info, simply call us on:
When and how do I pay for my booking?
We take upfront payment to secure your booking. For regular or business account clients, payments would be due on receipt of invoice. You can either pay via bank transfer and debit or credit card.
Do you provide baby or child seats?
Yes we offer complimentary baby or child seats, however these will have to be requested in advanced or at the time of the booking.
Our Fleet
Services
More
Language
© 8class 2024
Limited company registered in England & Wales reg. no. 08643272. VAT no. 185 8532 69, Operator licence no. 009651.